27 Oct

Server Interruption — Important Update!!

Our server host, GoDaddy, recently informed us that the server we have been using for years is being replaced.  What this means to you is that after October 31, when PSL “calls home” that operation will fail.  Of course, we have established a new server and moved everything over to it.  

You will be notified this week, before October 31, of a requirement to download and install a patch to PSL so it calls the right server. That operation is very simple.  You need to do nothing more than download and run the program provided.  No changes to anything are needed.

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Comments (1)

Robert Veenstra
November 6, 2019 Reply

How does this effect a PSL customer that has a valid install/license but is out of support? Do we get the patch too? As far as I can find we have not been notified. Our install is now trying to dial home and key is not working, presumably because of this change.

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