following products and services are included in the
“Comprehensive Solutions Package” at no
• Scripting - Six hour annually.
Send us the specs and we will write the script for you.
Preparation of Jet Letter PCL scripts and files
for running in a PDF mode to create
archives, proofs, and the like. Four labor hours and
four run time temporary licenses
annually. Jet Letter LLC will actually run your jobs
using the Jet Letter PDF module and
supply you with a spool file, bookmarked or indexed
by file name as necessary.
Training webinars - As companies grow
and acquire new staff, we can help get them up to speed
with training webinars. Existing users may need help
in such matters as barcoding or statement processing.
While normal phone support may often be adequate –
sometimes a formal webinar is far more productive. Three
such hours are included on an annual basis.
Utility programs to make your direct
mail business more productive are included in the
“solutions” package. Gene has written some
of these, Ralf others, and both will continue
to produce similar products. The initial offering is
listed in the attachment. What we
currently have planned is, as well, listed. We will
continue producing such products – until we run
out of ideas. Obviously users can help by supplying
In addition to the above, for Jet Letter users adopting
the “Comprehensive Solutions Package” described
above, a special pricing commitment is offered. When
such users exceed the “included” levels
of service, the prices for such (additional)
service will not exceed the following:
Telephone support by Ralf 12/7. That means from 8AM
to 8PM EST seven days a week.
a specific block of time is scheduled on weekends
for “immediate support
availability”, that time will be made available
(if possible) for $75/hour.
or fixed price or as negotiated for longer jobs (normally
Production of Jet Letter PCL scripts for running in
a PDF mode to create archives, proofs, and the like
AND creating the PDF print files.
for labor (normally $100/hr.). Minimum of one hour.
Run time fees – temporary licensing -- $75 each
Note some processing is really time consuming. Individual
file generation can result in
Training webinars for existing users.
plus $30/hour for each PC involved past the first.
This service has a two hour minimum (normally $125/hr
plus $50/hr for each additional PC).
Individual Software Products such as utilities, etc.
single product -- half or the normal (usually $299)
price update to any product -- half of the normal
(usually $150) price (Note some utilities and software
products offered in the future, such as purchased
products, may have different pricing arrangements.)
It would seem clear that the vast majority of Jet Letter
users could make productive use of each of the supportproducts
offered. If each support product were valued at the
price normally charged, which we feel is modest, here’s
what the value would be:
support by Ralf 12/7. That means from 8AM to
8PM EST seven days a week. On weekends the response
may be less than “immediate,” but
one can schedule a standby session when necessary.
software vendors charge 15% per year, for
support - therefore the value delivered is
15% of the purchase price for Jet Letter 6.0
(Jet Letter 4.8 users deduct $1,350)
Jet Letter. Six hours annually
hours annually preparing Jet Letter PCL files
running in a PDF mode to create archives, proofs,
the like plus four “run time” fees.
webinars for new users. Three hours.
Support Value Delivered
Software Product Value Delivered
Four products at $299 ea.
Products currently included in the “Comprehensive
n-way interleaving of delimited files or dBase files.
from a wide variety of file formats into tab delimited
or page format files.
extraction of fields from a tab delimited file to
produce a manageable, pre-sortable file and a full
field "lookup" file compatible with Jet
Letter. You can also create a sorted key file to
allow you to group types of records (invoices to
same id, number of pages, state, etc) in a print
a wide variety of filters or transformations of
specified fields. Transformations include lowercase,
uppercase, capitalize, CSZ splits, column swap,
VFCfix (standardization of weird VFC conventions),
telephone number formatting, and others. We are
processing to give gender, proper capitalization,
Planned Utilities and Enhancements
File Processor: This utility is currently in beta
test. This will reduce the amount ofoperator intervention
needed to run routine jobs.
We will have a look at the current crop of viewers for
both PCL and PDF. It maybe time to deliver something
Font Converter: Jet True is getting a bit long
of tooth and we will do some work inthat area as well.
The current GUI for Jet Letter 4.8 and 6.0 can be made
much more user friendly and permit a
number of additional functions including some assistance
in scripting and job set up
Library: We will write and/or collect from users,
useful subroutines to save each user from “re-creating
the wheel.” Examples that come to mind involve
better business graphics, such as barcharts and pie
Planned tools also include: SQL interface, file inversion
and additional “work flow” products.
Some of these will be free to “Comprehensive”
clients, others will be discounted significantly.